3rd Shift Remote Call Center Customer Service Representative

At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule with hours between 8:00 pm to 8:00 am. What We Offer: • Competitive hourly wages. • Comprehensive training program to ensure you have the skills and knowledge needed to succeed. • A supportive team environment. • Employee benefits package which includes 401k Plan, vacation, holidays and more. What We're Looking For: Successful candidates must live in Florida, Indiana, North Carolina, Ohio, or South Carolina only and possess their own computer equipment identified below to ensure compatibility with CDS' software applications: • Laptop or desktop computer • Two monitors to allow for easy switching between multiple open apps • Windows 10/11 Pro (not Home or Home S Mode). • Processor - Intel Core i5, i7, etc. Celeron processors are not recommended. • 8GB Memory / RAM. • Hard Drive Size - Minimum 128GB. • Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G. • Internet Speed - Wired internet speed from internet provider needs to be 100 mbps • Chromebooks and Macs are not acceptable or compatible. Your skills: • Excellent communication skills, both verbal and written • Strong problem-solving abilities and a customer-centric mindset • Ability to thrive in a fast-paced, dynamic environment • Previous call center customer service experience • High school diploma or equivalent Apply today and take the first step towards an exciting career opportunity with CDS at [email protected]