Business Analyst - US job at Cytora in US National

Business Analyst - US Location Eastern Employment Type Full time Location Type Remote Department Customer Success Department: Customer Success Job Description: Shape the Industry and Your Career At Cytora, now part of Applied Systems, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here. Position Overview We’re looking for a Business Analyst to join our Customer Success Team. You’ll work alongside teammates who value diverse perspectives, embrace bold thinking, and rally around shared goals. This role offers the chance to solve meaningful challenges, contribute to cutting-edge AI solutions, and grow in a culture that celebrates both individual and team success. What You’ll Do Analysing technical underwriting guides and question sets to determine important data points and identify appetite and prioritise rules Engaging with Underwriting team leader and underwriters to create process workflows, both before and after Cytora Supporting delivery team with refinement of requirements Supporting deployment of Cytora to insurers, including training, operational transformation support and process efficiency improvements Identifying benefits measures and implementing methods to baseline and measure ongoing benefits What You Bring Strong commercial awareness and drive to deliver the most business value for our customers Desire to work in an agile environment Drive for continuous improvement Strong communication skills, with the ability to talk to colleagues about your work in a way that educates and inspires Why Cytora We’re building the future of insurance and we’re doing it together. At Cytora, now part of Applied Systems, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you’re more than your role: you’re a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here’s what you can expect when you join us: Competitive salary Flexible working and remote options Professional development budget & conference access Annual company retreats A mission-driven culture that puts people first Location This role is remote and we are looking for individuals based in the East Coast or able to work East Coast hours. Additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage. Our targeted starting base salary in the United States for this position ranges from $80,000 to $110,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.