**Experienced Customer Service Representative – Accounting and Administrative Support**

Remote Full-time
Are you passionate about delivering exceptional customer service and have a knack for numbers? Do you thrive in fast-paced environments where accuracy and attention to detail are paramount? If so, we invite you to join blithequark's dynamic team as an Experienced Customer Service Representative – Accounting and Administrative Support. In this temporary role, you will be the face of our company, providing top-notch support to customers while handling various accounting and administrative tasks. **About blithequark** blithequark is a leading provider of innovative solutions and services, dedicated to empowering businesses and individuals to reach their full potential. Our team is comprised of talented professionals who share a passion for excellence, collaboration, and growth. We are committed to fostering a culture of inclusivity, respect, and continuous learning, where every team member feels valued and supported. **Job Summary** As an Experienced Customer Service Representative – Accounting and Administrative Support, you will be responsible for providing exceptional customer service, processing transactions, and performing various accounting and administrative tasks. You will work closely with our team to ensure seamless communication, accurate data entry, and efficient resolution of customer inquiries. This is a temporary opportunity for up to 1 year, with a competitive hourly rate of $24. **Key Responsibilities** * Provide exceptional customer service via phone, email, or in-person, responding to customer inquiries and resolving issues in a timely and professional manner * Process transactions, including accepting payments, entering data, and reconciling payments * Prepare invoices for customers and review/reconcile payments, post invoices, cash receipts, and deposit receivables * Enter, research, and retrieve data regarding customer and commercial accounts * Serve as a back-up for various accounting and administrative functions, including data entry, bookkeeping, and administrative tasks * Maintain accurate records and files, ensuring compliance with company policies and procedures * Collaborate with the team to ensure seamless communication and efficient resolution of customer inquiries **Essential Qualifications** * High School Diploma or GED required * Minimum of one-year experience directly related to customer service in a call center environment * Previous accounting or bookkeeping work is desirable * Strong communication and interpersonal skills, with the ability to work effectively with customers and team members * Ability to work under pressure, with frequent interruptions, and maintain accuracy in mathematical computations * Proficiency in MS Office and various accounting software * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines **Preferred Qualifications** * Associate's or Bachelor's degree in a related field (e.g., business, accounting, or finance) * Experience with customer relationship management (CRM) software * Knowledge of general accounting functions and reporting systems * Certification in accounting or bookkeeping (e.g., QuickBooks, Xero) **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work under pressure and maintain accuracy in mathematical computations * Proficiency in MS Office and various accounting software * Strong organizational and time management skills * Ability to prioritize tasks and meet deadlines * Strong attention to detail and ability to maintain accurate records and files **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our team members' growth and development. As an Experienced Customer Service Representative – Accounting and Administrative Support, you will have opportunities to: * Develop your skills and knowledge in accounting and administrative tasks * Collaborate with a dynamic team of professionals who share a passion for excellence and growth * Participate in ongoing training and development programs to enhance your skills and knowledge * Take on additional responsibilities and contribute to the growth and success of the company **Work Environment and Company Culture** blithequark is committed to fostering a culture of inclusivity, respect, and continuous learning. Our team is comprised of talented professionals who share a passion for excellence, collaboration, and growth. We offer a dynamic and supportive work environment, with opportunities for growth and development. **Compensation, Perks, and Benefits** As an Experienced Customer Service Representative – Accounting and Administrative Support, you will receive a competitive hourly rate of $24. You will also have access to a range of benefits, including: * Comprehensive training and development programs * Ongoing support and feedback from your supervisor and team members * Opportunities for career growth and advancement * A dynamic and supportive work environment **How to Apply** If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from blithequark, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.blithequark.com/privacy-policy/.
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