Online chat agent
As an Online Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. Your primary responsibilities will include providing prompt, accurate, and friendly support to ensure customer satisfaction. You will assist with inquiries, troubleshoot issues, and guide customers through processes, all while maintaining a positive and professional demeanor.
Key Responsibilities: ? Respond to customer inquiries via live chat in a timely manner. ? Assist customers with product information, order status, and account issues. ? Troubleshoot and resolve technical issues effectively. ? Maintain a knowledge base of products and services to enhance support. ? Document customer interactions and feedback for quality assurance. ? Collaborate with team members to improve service quality and efficiency.
Qualifications: ? Excellent written communication skills. ? Strong problem-solving abilities and attention to detail. ? Previous experience in customer service or support preferred. ? Ability to handle multiple chats and prioritize tasks effectively. ? Familiarity with chat support software and CRM systems is a plus.
Job Posted by ApplicantPro
Similar Remote Jobs
Online chat agent
Posted on: 10-12-2024 18:33
Data Management Specialist
Posted on: 10-12-2024 18:33
Research Assistant (Remote)
Posted on: 10-12-2024 18:33
Data Entry Operator
Posted on: 10-12-2024 18:33
Data Entry Clerk
Posted on: 10-12-2024 18:33
Spanish Medical Transcriptionist
Posted on: 10-12-2024 18:33
Remote Freelance Recruiter
Posted on: 10-12-2024 18:33
Virtual Sales Professional
Posted on: 10-12-2024 18:33
Healthcare Scheduling Coordinator
Posted on: 10-12-2024 18:33
Google Cloud Engineer
Posted on: 10-12-2024 18:33
Travel Specialist - Flexible Schedule & Amazing Perks
Posted on: 29-08-2024 00:00
Netflix Tagger Jobs (Content Moderator) Apply Now
Posted on: 16-07-2024 05:47
Yard Spotter / CDL A Driver
Posted on: 31-07-2024 19:11
Virtual Instructor Remote, United States
Posted on: 04-11-2024 05:37
live chat representative
Posted on: 27-02-2025 00:00
Fully Remote Personal Risk Agent
Posted on: 03-12-2024 06:01
YouTube Moderator Job, YouTube Jobs $30Hr ? Hiring Now
Posted on: 19-07-2024 07:10
Amazon Virtual Assistant/ Data Entry-Part-Time Remote - No...
Posted on: 01-07-2024 16:52
Full/Part Time - Sales/Data Entry Agent - Remote
Posted on: 30-12-2024 06:51
Online Order Filling Team Associate
Posted on: 22-10-2024 05:25