LIVE CHAT AGENT-WFH REMOTE
As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.
Key Responsibilities: Customer Support:
Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:
Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:
Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour
Similar Remote Jobs
LIVE CHAT AGENT-WFH REMOTE
Posted on: 27-02-2025 00:00
Provider Customer Service Representative
Posted on: 27-02-2025 00:00
Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Administrative Assistant/Data Entry Clerk
Posted on: 27-02-2025 00:00
Remote Jobs for Students
Posted on: 27-02-2025 00:00
Online Chat Support Representative
Posted on: 27-02-2025 00:00
Remote - Business Development
Posted on: 27-02-2025 00:00
Text Collector (Project Nimbus)
Posted on: 27-02-2025 00:00
Fully Remote Sales Specialist
Posted on: 27-02-2025 00:00
Remote Front Desk Attendant
Posted on: 27-02-2025 00:00
Manager - Data Governance & Management
Posted on: 24-09-2024 00:00
Remote Disney Jobs Part Time $24/Hour
Posted on: 27-08-2024 00:00
Work from Home Customer Service - Phone & Email Support
Posted on: 19-02-2025 06:27
Netflix Remote Jobs $26/Hour ? Watching
Posted on: 31-01-2025 10:03
Remote Data Entry Specialist for UPS
Posted on: 02-09-2024 00:00
Data Entry Clerk Remote Work From Home - Part-Time Focus Group Panelists
Posted on: 23-02-2025 00:00
Assistant Director, Evening/Weekend Programming - Campus Life
Posted on: 20-11-2024 13:46
Lead Qualification Specialist
Posted on: 05-11-2024 03:44
Cabin Safety Representative
Posted on: 19-09-2024 00:00
Principal, Org Effectiveness
Posted on: 27-02-2025 00:00