Global Account Manager, HCLS

Remote, USA Full-time Posted 2025-05-03
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    As a Global Accounts Manager for Clinical trials in Healthcare Life Sciences, you will have the exciting opportunity to help drive the growth and shape the future of an emerging technology. Your responsibilities will include identifying great ways to improve outcomes for customers, driving revenue & adoption, and helping refine the AWS strategy within the HCLS Clinical Development market segment, and building momentum with our largest HCLS accounts. The ideal candidate will be a self-starter who is prepared to own, define, develop and execute the strategy and a business plan and consistently deliver on revenue targets while thinking strategically about long term customer outcomes.Responsibilities:
  • Help identify key opportunities in clinical development within global pharmaceutical customers that allow them to get more value AWS cloud solutions.
  • Drive revenue and market share in assigned accounts.
  • Meet or exceed revenue targets.
  • Accelerate customer adoption.
  • Maintain a robust sales pipeline.
  • Work with partners to extend reach & drive adoption
  • Manage contract negotiations.
  • Develop long-term strategic relationships with key accounts.
  • Ensure customer satisfaction.
  • Expect 30%+ travel (Travel within the US to visit customers, travel to Seattle (Amazon Headquarters) and occasional International Travel)

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

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