Resource Sharing Specialist (Library Services Associate, Senior Support)

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student... application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click ?Apply? and complete the application process for external applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: Reporting to the Manager of Interlibrary Loan (ILL), the Resource Sharing Specialist is part of the ILL Borrowing team. ILL Borrowing obtains materials not owned by Penn State University Libraries from other libraries and document delivery sources for Penn State faculty, staff and students. In addition to borrowing materials for Penn State users, the ILL team provides lending services to external libraries, and document delivery services for materials owned in our collections. The department also handles office delivery services for University Park faculty, staff, and graduate students, and delivery of physical materials to world campus students. Primary Duties: Perform searches across multiple catalogs, databases, and web resources to locate requested materials Participate in rotation with borrowing team members to process incoming and outgoing materials, and request queues in ILLiad. Communicate with patrons and external libraries to address questions and resolve request issues Collaborate with the ILL team and libraries colleagues to provide quality service for our users This position requires an Associate's degree and a minimum of four years of relevant experience. The duties of this position must be performed primarily on-site at Pattee & Paterno Libraries; ILL staff are able to be scheduled for one day of remote work per week. Preferred experience includes: familiarity with ILLiad or Worldshare, experience with an integrated library system, and customer service experience. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. The salary range for this position, including all possible grades is: $38,300.00 - $55,500.00 Salary Structure - additional information on Penn State's job and salary structure. CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Federal Contractors Labor Law Poster PA State Labor Law Poster Affirmative Action Penn State Policies Copyright Information Hotlines University Park, PA There?s a reason Penn State consistently ranks among the top one percent of the world?s universities. Across 24 campuses, our 100,000 students and 40,000 faculty and staff know the real measure of success goes beyond the classroom ? it?s the positive impact made on communities across the world. Our ideals stem from our origins as Pennsylvania?s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters ? more than half a million strong ? driven by that same spirit to serve our local and global communities. At Penn State, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow students, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for all our daily activities and actions as students, faculty, staff, and volunteers at Penn State. Our values are as follows; Integrity, Respect, Responsibility, Discovery, Excellence, and Community. We Are Penn State. One Community. Impacting Many

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