Customer Service Representative - Specialty Benefits Verification Specialist (Remote Texas)

Employer Industry: Customer Experience Solutions

Why consider this job opportunity...
• Salary up to $15 per hour
• Benefits eligible after 60 days, including health insurance (medical, dental, vision)
• Access to up to 50% of your pay immediately after your shift
• Remote work environment offering flexibility
• Opportunity for professional development and internal job transitions after six months of service
• Paid virtual training to ensure you are well-prepared for the role

What to Expect (Job Responsibilities):
• Utilize multiple benefits verification tools to locate benefits and process specialty medication claims
• Make outbound calls to contact healthcare providers, insurance companies, and patients to facilitate medication fulfillment
• Handle incoming and outgoing calls while gathering patient and order information
• Build rapport with patients, discussing therapy changes on targeted medications
• Ensure compliance with HIPAA regulations and patient therapy adherence

What is Required (Qualifications):
• Must be 18 years old and possess a High School Diploma or GED
• Availability for a full-time schedule, which may include weekends
• Professional positive attitude and courteous telephone etiquette
• Customer-focused personality with a desire to help people
• Willingness to submit to a drug test and background check

How to Stand Out (Preferred Qualifications):
• Knowledge of healthcare insurance and requirements for dispensing prescriptions
• Experience in educating customers and conducting routine assessments

#CustomerService #RemoteWork #Healthcare #JobOpportunity #ProfessionalDevelopment

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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