Key Job Details: Start Date: Immediate openings available Company: Workwarp Position: Customer Service Representative - Behavioral Health- Remote Location: Remote Compensation: a competitive salary   Overview The Behavioral Health Customer Service Representative provides advocate care to assist members with their health needs, ensuring they understand their benefits and claims. In Short  Remote position, Monday-Friday 10:00AM-6:30PM EST  Engage with members to understand their health needs  Review member claim history for accuracy  Explain member rights and responsibilities  Build trusting relationships with members  Perform financial data maintenance  1-3 years of customer service experience required  Behavioral health experience preferred  High School Diploma or GED required  Eligible for bonuses and benefits Requirements  1-3 years of Customer Service experience  Experience in a Call Center atmosphere  Preferred: Previous Behavioral Health experience  Preferred: Medical or Insurance background  Education: High School Diploma or GED required; Associates degree preferred Benefits  Full range of medical, dental, and vision benefits  401(k) retirement savings plan  Employee Stock Purchase Plan  Fully-paid term life insurance  Short-term and long-term disability benefits  Paid Time Off (PTO) and paid holidays  Well-being programs and education assistance  Discount programs with participating partners  Free development courses  CVS store discount Apply Job!  Submit Your Application Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.