Position at a Glance: Company: Workwarp Start Date: Immediate openings available Location: Remote Position: Licensed P&C Customer Service Representative Compensation: a competitive salary   Licensed P&C Customer Service Representative Virtual Insurance Pro (VIP) Salary range $50k to $65k, commensurate with experience Come join us and work in the best office environment ever  from the comfort and convenience of your own home! Virtual Insurance Pro (VIP) currently has opportunities for experienced insurance customer service representatives in both personal and commercial lines. VIP provides a full range of services to independent insurance agencies and their customers throughout the country, through our team of home-based P&C insurance professionals. VIP is currently seeking detail-oriented Licensed P&C Customer Service Representatives who will possess a general understanding of personal and/or commercial insurance and demonstrates a clear ability to recognize customer needs and provide the best possible service. The Licensed P&C Customer Service Representative will work as part of an expanding team of professionals to support agency needs. This is a great opportunity for an individual who can multi-task and enjoys working as part of a supportive team. Our work-from-home professionals provide a full-range of insurance services to our clients and their customers through the use of high-speed internet connectivity to access an agency's management system and insurance carrier websites. VIP provides the support you need to be successful including state of the art computer equipment, proprietary training and tools, a team approach, and supportive management. Licensed P&C Customer Service Representative Qualifications and Skills  Minimum of 3 years experience in property and casualty insurance; Property and Casualty License required  Experience in either personal or commercial lines, experience in both a plus  Proficient in Massachusetts Auto and Registry a plus  Strong written and verbal communication skills  Proficient working knowledge of Microsoft Office Suite, including Excel and Outlook  Strong data entry skills and website navigation  Adaptability to varying customer personality types and situations  Eager to work in a collaborative, fast-paced, team environment  Patience, empathy, and professionalism  Effective time management  A private, distraction-free work area is necessary, although a separate office is NOT required Why You Should Apply  Competitive wage, employer supported health insurance, employer funded Life, AD&D, LTD and STD Insurance, and a wide range of voluntary insurance options  401K plan with company discretionary match  Paid sick, vacation, personal and holiday time  The most convenient and attractive commuting, parking, and dress code benefits EVER! Licensed P&C Customer Service Representative Job Responsibilities  Answer customer calls and assist with payment and billing questions; assist with online payments  Handle policy change requests via phone or email from customers and third parties; implement changes online at the insurance carrier website  Review policy coverages and issue certificates of insurance and evidence of insurance or binders  General phone and email correspondence with customers related to renewals, cancellations, and insurance carrier requests as needed Virtual Insurance Pro is an equal opportunity employer, dedicated to building an inclusive and diverse workforce. Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Benefits:  401(k)  Dental insurance  Flexible schedule  Health insurance  Paid time off  Vision insurance  Work from home Application Question(s):  Do you currently possess a Property and Casualty License? Experience:  property and casualty insurance: 3 years (Required) Work Location: Remote Apply Job!  Ready to Apply? If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.