Who We Are + What We Do: Booster is a vibrant, mission-driven organization grounded in the belief that positivity and purpose are essential to creating a workplace where everyone can thrive. We are committed to fostering a culture where our team members feel empowered to achieve their full potential and make a positive impact on the world. Guided by our six virtues: Gratitude, Wisdom, Care, Courage, Grit, and Celebration, we believe in cultivating leaders who change the world. We are a fun and exciting place to work, where every day brings new opportunities to make a difference! At Booster, we empower schools across the nation through innovative and engaging fundraising services. We serve elementary, middle, and high schools nationwide, offering a range of services from Fun Runs to a comprehensive school fundraising platform, from custom gear to product sales. We've proudly helped over 7,500 schools profit more than $600 million in much-needed funds. Our mission is to raise $1 billion for schools by 2027, and we're excited about every step we take toward this goal. Are You Booster’s Next Associate Customer Success Manager? Are you detail-oriented, client-focused, and excited to kick-start your career in customer success? As an Associate Customer Success Manager (CSM) on our Gear team, you’ll play a vital entry-level role supporting school clients and learning the ropes of spiritwear order management. This position is designed as a training track to prepare you for a fully independent CSM role. You’ll assist experienced CSMs with key administrative tasks, order tracking, and internal coordination—all while building meaningful relationships and developing the skills to own client campaigns. With a strong growth mindset and a passion for hands-on learning, you’ll help ensure our schools have an excellent experience from start to finish. How You’ll Impact Booster’s Mission: • Participate in a structured training program to prepare for the CSM role. • Shadow and learn from experienced CSMs in client communication, order management, and sales strategy. • Manage administrative aspects of spiritwear orders: quotes, mockups, invoices, and timelines. • Communicate with internal teams (design, product, operations) to ensure order accuracy and progress. • Support client accounts during team absences and begin taking ownership of simpler campaigns. • Maintain accurate records and support reporting on orders, client activity, and team performance. • Collaborate cross-functionally with sales, product, and creative teams to strengthen processes. • Contribute to the efficiency and scalability of the Gear team by reducing turnaround time and boosting team capacity. What You’ll Bring to the Table: • Bachelor’s degree (or pursuing one) or equivalent work experience • Clear, confident communication skills—both written and verbal • Detail-oriented mindset with strong organizational skills • Ability to take initiative and follow through reliably • Adaptability and openness to feedback in a fast-paced environment • Enthusiasm for learning and a desire to grow within the customer success field Our Work Environment Includes: • Technology: A MacBook for your time at Booster & a monthly phone allowance • Benefits: Medical, Dental, and Vision insurance, plus 401k matching • Paid Time Off: 10 days PTO, 15+ observed holidays & business closed days, and paid parental leave Pay: $35,000-$40,000 base pay + commission Want to join our team but don't think this role is the best fit for you? Check out our other job opportunities at ChooseBooster.com. Apply Job!