About the position Responsibilities • Collaboratively supervise the Behavioral Health Call Center with other supervisors. • Provide direct clinical and administrative supervision of staff and daily operations. • Develop and maintain professional relationships with contracted crisis-service providers. • Provide outreach and education regarding County crisis services to the community. • Participate in program and system development and oversee continuous quality-improvement initiatives. • Provide on-call administrative and clinical support as scheduled. • Initiate and participate in meetings and projects with other behavioral health system components. • Provide leadership in new and ongoing projects related to call center business. • Communicate with Call Center and Community Mental Health Program leadership regarding conflicts or challenges. • Provide direct client services on the phone when escalated to a supervisor. Requirements • Master's degree in the mental health field with major coursework in social science or a related field. • Current QMHP-C certification and/or licensed by the Board of Oregon (LPC, LCSW, PhD, etc.). • Three to six years of experience in a mental health treatment setting, including two years of post-graduate clinical experience. Nice-to-haves • Appropriate Oregon Licensing Board LCSW, LCP, Clinical Psychologist. • Leadership experience in the crisis field. • Ability to flex style across cultural contexts. • Knowledge of challenges faced by those with Severe and Persistent Mental Illness (SPMI). • Ability to collaborate and build relationships for positive outcomes. Benefits • Health insurance • Dental insurance • Vision insurance • Paid holidays • Flexible scheduling • Professional development opportunities • Telework options Apply tot his job