The Job Overview
AXANEXA is hiring a Business Automation Specialist to join our team in Chicago, IL. This is an entry level position implementing workflows and automations in monday.com. As a monday.com Silver Partner, AXANEXA helps customers get the most out of their monday.com experience by offering implementation, integration, and custom app development services.
monday.com is a global leading work management platform utilized by 150k+ businesses as a core tool. monday.com has developed an ecosystem for partners to create client specific custom app ranging from custom UI to full feature apps.
This is a full-time position featuring flexible hours, remote work, PTO, and benefits. The right candidate lives in Chicago or the Chicagoland area; we will not review any applications that to do not meet this criteria.
Responsibilities
Below are some of the responsibilities a Business Automation Specialist is expected to take on in their position:
• Build custom processes and workflows in monday.com using make.com
• Document current and future process workflows
• Document training materials for new monday.com workflows
• Learn to integrate monday.com with other systems (like Salesforce, Quickbooks, PandaDocs, etc.)
• Provide technical support to customers; client facing and engaging on demand
• Work to ensure the solutions meet project needs
Job Qualifications and Skill Sets
Below are the qualifications that are expected of a Business Automation Specialist:
• Entry level. No monday.com experience required.
• 2-year associate's in business related major required. 4-year bachelor's a plus.
• Intermediate skill level of MS Suite / Google Suite
• Proficiency in English required. Additional languages a plus.
• Demonstrates ability to understand business processes (e.g., CRM, HRM, PMO, Marketing Management)
• Working understanding of Spreadsheets and Macros
• Good listening, analytical, problem-solving, and troubleshooting skills
• Professional communication skills: writing, speaking, and presentation.
• Flowchart tool experience a plus
• Gaming mindset is a plus
• IFTTT experience is a plus