Join the Down Syndrome Association of Wisconsin as a Call Center Representative/Navigator and make a difference in the lives of individuals with disabilities. This part-time role involves delivering exceptional customer service, managing incoming calls, and routing them to the relevant departments or external agencies. Previous customer service or call center experience is preferred. Requirements Strong interpersonal and communication skills Able and willing to be a team player, work well with the team, and with a supervisor Ability to remain composed under pressure and handle a high volume of calls efficiently Excellent organizational and multitasking abilities Previous customer service or call center experience preferred Reliable internet connection Strong technical skills will utilize Salesforce, Vonage (phone) and Google Office products Interpersonal: Demonstrates warmth, insight, interest, and respect for people with disabilities Able and willing to be a team player and strong communication skills Ability to manage oneself while working remotely Ability to multitask and adhere to timelines set forth for quality management Benefits $18-$20 per hour (based on experience) Originally posted on Himalayas