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// POSTED: Apr 16, 2026

Clinical Auditor – Appeals and Grievances

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Job Description: • performs audit functions for Healthfirst clinical teams and vendors • maintains tracking tools to log audit results • assists with evaluating and analyzing aggregate quality performance data • develops strategies for business performance improvement initiatives • assists with creating and revising audit tools • applies clinical and critical thinking skills to evaluate quality and effectiveness of case management Requirements: • NYS LPN or RN license • unexpired NYS driver's license or NYS ID (if residing outside of NYS, must obtain a NYS ID before employment) • relevant previous work experience (e.g. medical records review; claims processing; utilization/case management) • knowledge of Department of Health (DOH) and Local Department of Social Services and CMS regulations • nursing experience in acute, sub-acute or long-term care (LTC) setting or managed long-term care plan (MLTCP, FIDA) • experience with systems: CareEnhance Clinical Management Software (CCMS), TrueCare, PEGA, Citrix, RightFax, VoIP, EMR, MACESS • language preferences - Spanish, Russian, French, Creole, Mandarin, Cantonese • intermediate Microsoft Word, Excel, and Outlook skills • time management, critical/creative thinking, project management, communication, and problem-solving skills Benefits: • medical • dental • vision coverage • incentive and recognition programs • life insurance • 401k contributions
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