Job Description:
• Assist providers in identifying, reviewing, and validating patient accounts in a credit balance state
• Manage accounts receivables to ensure timely collection of identified Client overpayments
• Prioritize workload to meet deadlines and goals using guidelines set out by manager
• Achieve individual productivity and quality standards
• Professionally and proactively build relationships and maintain contact with the appropriate personnel at Providers
• Respond to all provider and Client requests in a timely manner
• Escalate to manager any situation outside the employee’s control that could adversely impact the business relationship
• Always represent TREND and our clients in a professional manner
• Cooperate with team members to meet goals and complete tasks
Requirements:
• Experience in Revenue Cycle – Patient Accounting preferred
• Excellent computer skills and proficient in Excel
• Strong analytical and problem-solving skills
• Strong communication and interpersonal skills, displaying the ability to connect and build relationships at all levels with providers, management, and peers
Benefits:
• Competitive salaries
• Highly valued health insurance
• 401(k) plan with employer match
• Paid parental leave