Job Summary Job Type: Full-Time Salary: $17 per hour Working Hours: 9 am – 5 pm Company: Amazon Location: Irving, Texas Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations Job Description Amazon is seeking a dedicated and customer-focused Customer Service Executive to join our team in Irving, Texas. As a Customer Service Executive, you will be responsible for providing outstanding service to our customers, addressing their concerns, and ensuring a seamless shopping experience. Requirements High school diploma or equivalent qualification. Minimum of 1 year experience in a customer service role. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and customer service software. Ability to multitask and manage time effectively. Strong problem-solving skills and attention to detail. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints and issues while delivering exceptional customer service. Maintain a thorough knowledge of company products and services to provide accurate information to customers. Document customer interactions and update relevant information in the customer service database. Collaborate with other departments to resolve complex customer issues. Identify and escalate priority issues to appropriate channels for resolution. Benefits Comprehensive Health Insurance Dental Insurance Paid Training Programs Paid Vacations and Time Off Employee Discounts on Amazon Products 401(k) Retirement Plan Educational Qualifications High school diploma or equivalent (required). A college degree in a related field is a plus. Experience At least 1 year of experience in a customer service role. Experience in e-commerce or retail is an advantage. Company Overview Amazon is a global leader in e-commerce, offering a wide range of products and services to millions of customers worldwide. With a commitment to innovation and customer satisfaction, Amazon provides a dynamic and inclusive work environment for its employees. Join our team and be part of a company that values your contributions and supports your growth and development. Apply Job!