September 13, 2025 CVS Health is currently seeking Full-Time Remote Customer Service Representatives based in San Francisco, California . This remote position allows you to provide critical support to CVS Health members, answering inquiries and assisting with their pharmacy benefits and healthcare needs. As a Customer Service Representative, you'll be an essential part of the team, helping customers navigate their healthcare experience while working from the comfort of your own home. Key Responsibilities: Respond to inbound customer calls regarding pharmacy benefits and prescription inquiries. Use CVS Health systems to quickly and accurately resolve customer issues. Provide information on CVS Health services and health-related programs. Maintain accurate documentation of customer interactions. Collaborate with team members to resolve more complex issues. Requirements: High school diploma or GED required. Previous experience in customer service or call centers is a plus. Excellent communication and problem-solving skills. Ability to work independently in a remote setting. Must reside in or around San Francisco, CA and be eligible to work in the U.S. Perks and Benefits: Competitive pay and benefits. Health, dental, and vision insurance. Paid time off, holidays, and sick leave. Paid training and career development opportunities. Remote work flexibility. How to Apply: To apply, visit CVS Health’s career page, search for Customer Service Representative positions in San Francisco, CA , and submit your application. If you are selected, you will be invited to a virtual interview. CVS Health is an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace.