Job Summary Job Type: Full-Time Salary: $15 – $18 per hour Working Hours: 9am – 5pm Company: Sitel Group Location: Amarillo, TX Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Plan, Flexible Schedule Job Description We are currently seeking motivated and customer-focused individuals to join our team at Sitel Group as Customer Service Representatives. This is a fantastic opportunity to grow your career with a leading name in customer service and support. We offer immediate openings for full-time positions with competitive pay and an excellent benefits package. Responsibilities Handle inbound and outbound customer calls in a courteous and timely manner Resolve customer complaints and issues efficiently Provide information about products and services Maintain accurate customer records Assist in troubleshooting problems and providing solutions Collaborate with team members to ensure high-quality customer service Requirements High school diploma or equivalent Excellent verbal and written communication skills Strong problem-solving abilities Ability to multitask and manage time effectively Basic computer skills Previous customer service experience is preferred but not required Benefits Health and Dental Insurance Paid Training Programs Paid Vacations and Holidays Retirement Plan with Company Match Flexible Work Schedule Company Overview Sitel Group is a global leader in customer experience management, employing over 75,000 people across the world. We are dedicated to creating exceptional customer experiences for some of the world’s best-known brands. At Sitel Group, we value our employees and provide them with ample opportunities for career growth and development. If you are passionate about customer service and looking for a rewarding career, we encourage you to apply for this exciting opportunity! Apply Job!