About the position The Customer Service Representative role involves handling inbound calls for a leading utility company, focusing on providing high-quality appliance service plans to new utility customers. The position emphasizes building meaningful relationships with customers through effective communication and understanding their needs. The role offers paid training and opportunities for advancement, with the possibility of remote work after 60 days of employment. Responsibilities • Handle inbound calls for a leading utility company. , • Build rapport with customers to understand their needs. , • Offer appropriate solutions based on customer needs. , • Participate in paid training and coaching sessions. , • Maintain a set schedule to ensure work/life balance. Requirements • Strong communication skills. , • Basic computer and data entry skills. , • Willingness to learn and adapt. , • Energy and enthusiasm for customer service. Nice-to-haves Benefits • 401(k) , • On-the-job training , • Opportunities for advancement , • Paid training , • Referral program , • Work from home after 60 days of employment Apply tot his job