NAMS Transportation has been successfully providing transportation for 40 years to senior citizens and adults with disabilities. Our employees are our greatest asset and very important to us- this is why NAMS Transportation has been going strong and continues to grow! NAMS is currently seeking a Part-Time, Call Center Customer Service Representative (20 hours per week) for its para-transit... transportation program call center. This position handles inbound and outbound calls while ensuring timely booking of trips for our valued customers. Strong communication skills and attention to detail are a must! Get to work from HOME every other week! Responsibilities include but are not limited to: • Answering phones (incoming and outgoing calls) • Scheduling appointments for our customers • Addressing customer inquiries • Registering customers Benefits: • $18.00 per hour • Work from home every other week. • Great work environment Requirements: • Schedule is Monday-Friday 7:00AM – 11:00 AM • Comprehensive 4-6 week training done at the office before starting the hybrid 50/50 position. • Call center experience preferred • Customer service experience required • Must have the ability to have a workspace at home that meets remote work policies • Must have reliable internet at home • Must be willing to work at the office if unable to connect at home for >30 minutes • Punctual and reliable • Computer skills required • Great communication skills EOE Job Type: Part-time Pay: $18.00 per hour Shift: • 4 hour shift • Day shift Experience: • Customer service: 1 year (Required) • Call center: 1 year (Preferred) Work Location: Hybrid remote in Cheswick, PA 15024 Apply Job!