Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity to start a career with a well-known company and grow with our organization. As a Customer Service Representative, you will be responsible for handling inbound calls related to mortgage and insurance questions, providing top-notch service to our clients, and resolving issues in a professional and timely manner. Key Responsibilities: Handle inbound calls from borrowers, insurance agents, and financial institutions regarding mortgage and insurance-related questions Provide exceptional customer service, resolving issues and addressing concerns in a professional and courteous manner Utilize problem-solving skills to resolve complex issues and provide timely solutions Perform data entry tasks as required What We Offer: Competitive hourly rate of $17/hour Comprehensive training program, including on-site training for the first 3-4 weeks Hybrid schedule opportunity, with 2 days on-site and 3 days remote Opportunities for career growth and professional development Insurance benefits and competitive compensation package Requirements: Entry-level experience in customer service or a related field Excellent communication and problem-solving skills Ability to work in a fast-paced environment and handle multiple calls simultaneously Strong data entry skills and attention to detail Work Schedule: The schedule for this role will be Monday through Friday, 10:30am to 7:00pm, and Saturdays, 10:00am to 2:00pm. If you work a Saturday shift, you will work four 9-hour shifts throughout the week and have either Tuesday, Wednesday, or Thursday off. About Our Company: Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to over 7,000 companies across North America. We are committed to expanding career opportunities for skilled professionals and offer a range of positions, from recruiting and sales to corporate roles. How to Apply: If you are a motivated and customer-focused individual looking for a new challenge, please apply now. We are an equal opportunity employer and welcome applications from diverse candidates. For more information or to request a reasonable accommodation, please contact us at
[email protected] or 888-237-6835. Your Future Starts Here Don't miss out on this exciting opportunity. Apply now and take the first step towards a rewarding career with our company! Apply for this job