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Posted Feb 24, 2026

Customer Service Representative - Remote (PA, TN, FL) - Transforming Healthcare with Compassion

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Join our team at Accredo, a leading healthcare organization, as a Customer Service Representative and make a meaningful impact on patients' lives. We're seeking dedicated and empathetic individuals to provide exceptional support to patients and their families. About the Role: Respond to patient inquiries with care, detail, and empathy Help patients understand their pharmacy benefits and address concerns Document patient interactions in real-time Escalate concerns as needed Requirements: High School Diploma / GED required 1 year of relevant experience General PC knowledge, including Microsoft Office Excellent communication skills (verbal and written) What We Offer: Competitive salary ($17-$23/hour, depending on experience and location) Comprehensive benefits package, including medical, dental, and vision coverage (effective day 1) 18 days of paid time off and 8 paid holidays 401(k) with company match Tuition assistance Opportunity to make a positive impact on patients' lives Work Arrangements: Remote work opportunity (must reside within a 50-mile radius of Warrendale, PA; Orlando, FL; or Memphis, TN) Reliable internet connection required (wired connection) About Accredo: Accredo is a leading healthcare organization providing comprehensive care and support services to patients with chronic health conditions. We're part of Evernorth Health Services, a division of The Cigna Group. How to Apply: If you're passionate about delivering exceptional customer service and making a difference in patients' lives, apply now! Apply for this job