Job title: Customer Service Representative - State Farm Agent Team Member in Philadelphia, PA at State Farm Company: State Farm Job description : Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Now Hiring: Customer Service Representative – Service with a Sales Edge! Bilingual (English/Spanish) Preferred Are you bilingual in English and Spanish and passionate about providing excellent customer service—while also having a knack for sales? We’re looking for a dependable, motivated, and people-focused individual to join our team as a Customer Service Representative. This role combines the best of both worlds: supporting clients with their insurance needs while identifying opportunities to offer valuable products and services. What You'll Do: Deliver exceptional service to both English- and Spanish-speaking clients Respond to client inquiries, process policy updates, and ensure high levels of satisfaction Identify client needs and offer appropriate insurance solutions Support retention and growth through cross-selling and account reviews Work collaboratively with the team to meet customer service and sales goals What We’re Looking For: Bilingual: Fluent in both English and Spanish (spoken and written) Strong customer service and communication skills Positive attitude, attention to detail, and a team-player mindset Interest in sales and building client relationships Must hold or be willing to obtain a state insurance license (licensing support is available) Previous customer service or sales experience is a plus What We Offer: Full-time opportunity with training provided Licensing support for the right candidate Competitive pay with performance-based incentives Supportive team environment with opportunities for growth If you're ready to combine your love for helping people with the opportunity to grow in a service-oriented, sales-supportive role, we’d love to hear from you. This is a remote position. Expected salary : $50000 - 70000 per year Location : Philadelphia, PA Apply for the job now! Apply for this job