Join Our Team Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team. As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact. We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence. Requirements Fluency in Portuguese and strong English communication skills 2+ years in Customer Success, Support, or SaaS roles Familiarity with Zendesk or similar support platforms Experience using CRM tools (Zoho CRM is a plus) Ability to host and facilitate webinars or online training Passion for customer education and lifecycle engagement Strong documentation and knowledge-sharing mindset Process-oriented with a drive to identify improvements and automation A collaborative team player with a desire to help build something from the ground up Additional Information Benefits & Perks: Home office; Flexible Hours Competitive compensation based on experience; Career plans to allow for extensive growth in the company; International Projects; Oowlish English Program (Technical and Conversational); Oowlish Fitness with Total Pass; Pet adoption incentive; PTO Bonus; Games and Competitions; You can also apply here: Website: LinkedIn: Instagram: