Customer Support Representative – Full-Time – Lexington Job Summary Join Amazon as a Customer Support Representative in Lexington, KY. This is a full-time position with a competitive salary and comprehensive benefits package. You’ll work 40 hours a week, providing exceptional customer service. Benefits include Health and Dental Insurance, Paid Training, Paid Vacations, and a 401(k) plan. Job Description We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Representative. You will be the primary point of contact for customers, addressing their inquiries and resolving any issues they may encounter. Your goal is to ensure a high level of customer satisfaction. Requirements – High school diploma or equivalent. – Excellent communication skills, both written and verbal. – Strong problem-solving abilities. – Basic computer literacy and familiarity with Microsoft Office Suite. – Ability to work flexible hours, including weekends and holidays. Responsibilities – Handle inbound customer inquiries via phone, email, and chat. – Resolve customer issues promptly and accurately. – Provide detailed information about products and services. – Document and update customer records in the company’s database. – Collaborate with other departments to ensure customer satisfaction. Benefits – Competitive salary. – Health and Dental Insurance. – Paid Training programs. – Paid Vacations and holidays. – Retirement savings plan with company match. Educational Qualifications – High school diploma or equivalent required. Some college coursework preferred. Experience – Previous customer service experience is preferred but not required. New graduates and entry-level candidates are encouraged to apply. Company Overview Amazon is a global leader in e-commerce and technology, committed to delivering outstanding customer service. We offer a supportive and inclusive work environment where employees can grow and thrive. Join us and be a part of a dynamic team dedicated to innovation and excellence in customer support. Apply Job!