Join our team and bring your heart to CVS Health! We're seeking a compassionate and customer-focused Customer Service Representative to work from home, providing exceptional service to our millions of plan members. As a Fortune 4 company, we're committed to delivering personalized, convenient, and affordable healthcare solutions. About the Role: Assist members with their pharmacy benefit plans, answering questions and resolving concerns via inbound calls Provide clear and concise information about prescription insurance, medication coverage, and mail-order prescriptions Utilize your skills and knowledge to simplify healthcare experiences and offer solutions Collaborate with our team to deliver heart-driven service and make a positive impact on our members' lives Requirements: 1 year of experience interacting with customers in a call center, retail, or customer service environment Computer proficiency in Windows-based applications High School Diploma required; Associate's degree or equivalent experience preferred Excellent customer service skills, including courteous telephone etiquette and professionalism Strong oral, interpersonal, and communication skills What We Offer: Competitive salary range: $17.00 - $27.90 per hour Comprehensive training program (8 weeks onsite) Flexible work schedule, including work-from-home options Full range of medical, dental, and vision benefits 401(k) retirement savings plan and Employee Stock Purchase Plan Paid time off, holidays, and well-being programs How to Apply: Ready to join our team? Click Apply Now and take the first step towards a rewarding career with CVS Health! Location: Must live within 75 miles of Las Vegas, NV Apply for this job