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Job Description
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Job Title:
Development Operations Coordinator
Reports to Title:
Vice President of Development
Team:
Development
Location:?Chicago, IL or United States (Remote)
Date:
January 12, 2026
Compensation:
Grade: 2 Salary Range: $50,000 - $62,500 (non-exempt)
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Job Summary:
The Development Operations Coordinator supports the fundraising and donor stewardship efforts of the organization by managing Development operations, ensuring accurate donor data management, and facilitating effective communication and engagement with donors.
Duties and Responsibilities:
- Data Management:
- Manage and maintain donor and donation records in the CRM (Salesforce).
- Ensure accuracy and integrity of donor data, including regular data cleansing and updates.
- Generate and analyze reports on fundraising activities and donor engagement. Provide on-demand pipeline and revenue reports and produce portfolio reports.
- Maintain Fiscal Year Dashboard features and subscriptions across organization.
- Donation Processing:
- Process incoming donations and issue timely acknowledgements and receipts.
- Coordinate with the Finance Department to reconcile donations and ensure accurate financial reporting.
- Donor Stewardship:
- Support the creation and implementation of donor stewardship plans, including personalized acknowledgements and touchpoints.
- Coordinate the preparation and mailing of thank-you notes, newsletters, annual stewardship letters, and other donor communications.
- Event Support:
- Assist in the planning and execution of fundraising events, including managing RSVPs, attendee communication, and post-event follow-up.
- Pull and share attendee and donor reports post-event with relevant team members.
- Communication and Engagement:
- Draft and schedule donor communications, including emails, newsletters, and event invitations.
- Manage feedback surveys and compile results for analysis and reporting.
- Administrative Support:
- Provide administrative support to the development team, including scheduling meetings, preparing agendas, and taking minutes.
- Maintain development team documentation and files.
- Collaboration and Coordination:
- Collaborate with the marketing team to ensure consistent messaging and branding in donor communications.
- Work closely with the team and senior staff to support high-level donor engagement activities.
- Continuous Improvement:
- Identify opportunities to improve development processes and systems.
- Stay informed about best practices in nonprofit development and donor stewardship.
- Perform other duties as assigned.