Behavior Interventions, owned and operated by Board Certified Behavior Analysts, was founded in 2006. We pride ourselves in delivering quality services and our sincere commitment to improving the lives of those we serve. Our mission to improve our client’s lives starts with ensuring our employees have a safe and innovative environment to flourish. Our staff are provided with the tools to learn and advance within the field of Applied Behavior Analysis and within our organization through regular team and individual supervision meetings and ongoing training opportunities. PART TIME FULL TIME WEEKENDS AS NEEDED Welcome to our team! We are seeking a talented Digital Customer Service Representative to join our dynamic and fast-paced customer service department. As a key member of our team, you will be responsible for providing exceptional customer service through various digital channels. If you are passionate about customer service and have excellent communication skills, we want to hear from you! Responsibilities: • Respond to customer inquiries and resolve issues through digital channels such as email, chat, and social media • Provide accurate and timely information to customers regarding products, services, and policies • Maintain a high level of professionalism and empathy when interacting with customers • Collaborate with other team members to ensure a seamless customer experience • Document customer interactions and feedback to improve processes and procedures Qualifications: • Previous experience in customer service or a related field • Excellent communication skills, both written and verbal • Strong problem-solving abilities and attention to detail • Ability to work in a fast-paced environment and multitask effectively • Proficiency in using digital communication tools and platforms If you are passionate about providing exceptional customer service and thrive in a digital environment, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding customer experiences! The pay range for this role is: 60,000 - 90,000 USD per year(Remote (McKinney, Texas, US)) Apply tot his job