This role is based in Dallas, TX, Irvine, CA or Louisville, KY as we will need someone to come into the office from time to time.
The DocuSign CLM+ Developer is responsible for designing, configuring, and extending Docusign Contract Lifecycle Management (CLM+) solutions to support enterprise contract workflows. This role partners with legal, restaurant development, IT teams and vendors to automate contract processes, integrate CLM+ with upstream/downstream systems, and ensure scalable, secure, and compliant contract solutions across the organization.
Responsibilities
CLM Solution Development & Configuration
- Design, configure, and implement Docusign CLM+ workflows, templates, clauses, conditional logic, and approval routing.
- Customize contract generation, negotiation, and execution processes to meet business and legal requirements.
- Develop and maintain CLM+ agreement templates, clause libraries, metadata schemas, and document standards.
- Troubleshoot and resolve CLM+ configuration and performance issues.
Integration & Automation
- Build and support integrations between Docusign CLM+ and enterprise systems (e.g., ServiceNow, Salesforce, Oracle).
- Leverage Docusign APIs, webhooks, and CLM+ connectors for automation and data exchange.
- Support end-to-end contract automation from request intake through execution and archival.
Security, Compliance & Governance
- Implement access controls, user roles, and permission models in alignment with enterprise security standards.
- Ensure compliance with legal, regulatory, and data governance requirements.
- Support audit, reporting, and contract lifecycle visibility needs.
Collaboration & Stakeholder Engagement
- Partner with Franchisee & Legal, Restaurant Development, Finance, and IT teams to gather requirements and translate them into CLM+ solutions.
- Provide technical guidance and best practices on CLM+ capabilities and limitations.
- Support UAT, training, and rollout activities for new CLM+ features.
Support & Continuous Improvement
- Serve as a CLM+ subject matter expert for enhancements, upgrades, and platform optimization.
- Document configurations, integrations, and operational procedures.
- Identify opportunities to streamline contract processes and improve user experience.
Qualifications
- 2+ years of hands-on experience with Docusign CLM+ configuration, administration and development.
- Strong understanding of contract workflows, legal terms, and approval processes.
- Experience with APIs, JSON, REST services, and system integrations.
- Familiarity with enterprise SaaS platforms and identity management (SSO, SCIM).
- Ability to translate business requirements into technical solutions.
Preferred Qualifications
- DocuSign CLM+ Administrator or Developer certification.
- Experience integrating CLM+ with CRM or ERP platforms (Salesforce, Oracle, etc.)
- Experience in regulated or large-scale enterprise environments.
- Knowledge of Agile/Scrum delivery methodologies.
Salary Range: $106,000 - $133,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.