At arenaflex, we're not just a self-storage industry leader - we're a team of dedicated professionals who are passionate about delivering exceptional customer experiences and making a difference in our communities. As a Customer Service - Self Storage Manager in Missouri City, TX, you'll play a vital role in helping us achieve our mission of providing top-notch storage solutions to our customers.
**About arenaflex**
arenaflex is the self-storage industry's #1 team, recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're proud of our commitment to excellence and our dedication to making a positive impact on the lives of our customers and employees.
**Our Benefits**
At arenaflex, we believe in taking care of our team members and offering a comprehensive Total Rewards package that includes:
* Flexible and full-time schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
* Eligibility for full-time benefits after working an average of 20+ hours, including:
+ Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
+ Company-paid life, accidental death insurance, and exclusive vendor discounts
+ Mileage reimbursement for travel between properties or other work-related tasks
+ On-site company housing available to employees at many of our locations (performance and tenure required for eligibility)
+ Performance-based bonuses for our Property Managers
**Job Description**
As a Customer Service - Self Storage Manager in Missouri City, TX, you'll be responsible for:
* Working independently at multiple locations, spending time both inside and outside
* Assessing customer storage needs and making suggestions, including selling packing and moving supplies
* Conducting daily storage unit inspections to confirm inventory and availability
* Auditing cash drawers and making bank deposits
* Helping customers stay current with payments and making reminder and collection calls when required
* Maintaining a clean and organized work environment, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
**Physical Requirements**
* Ability to transport, lift, and move items weighing up to 35 pounds
* Ability to walk in/around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
* Ability to perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris
**Qualifications**
* Successful candidates come from a variety of customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies
* Valid driver's license and reliable vehicle for travel between different work locations and/or while conducting other work-related business (mileage reimbursement available)
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our team members grow and develop their skills and careers. As a Customer Service - Self Storage Manager, you'll have opportunities to:
* Develop your leadership skills and take on additional responsibilities
* Participate in ongoing training and development programs to enhance your knowledge and skills
* Collaborate with other team members to achieve our goals and objectives
* Contribute to the success of our company and make a positive impact on our customers and communities
**Work Environment and Company Culture**
At arenaflex, we're proud of our positive and supportive work environment, which is built on our core values of:
* Customer Focus: We're committed to delivering exceptional customer experiences and making a difference in our communities.
* Teamwork: We believe in collaboration and working together to achieve our goals and objectives.
* Integrity: We operate with honesty, transparency, and integrity in all our interactions.
* Innovation: We're always looking for new and better ways to serve our customers and improve our operations.
* Respect: We value and respect each other, our customers, and our communities.
**Compensation, Perks, and Benefits**
As a Customer Service - Self Storage Manager in Missouri City, TX, you'll enjoy a competitive compensation package, including:
* $13.50 per hour
* Comprehensive Total Rewards package, including flexible and full-time schedules, eligibility for full-time benefits, and performance-based bonuses
**Conclusion**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences and making a difference in your community, we want to hear from you! Apply now to join our team as a Customer Service - Self Storage Manager in Missouri City, TX and become a part of the self-storage industry's #1 team.