At arenaflex, we're on a mission to revolutionize the travel industry with innovative solutions and exceptional customer experiences. As a Product Operations Specialist, you'll play a vital role in driving our success by managing land seller items, ensuring seamless operations, and delivering outstanding results. If you're a motivated and detail-oriented professional with a passion for problem-solving, we want to hear from you!
**About arenaflex**
arenaflex is a leading airline that's committed to providing exceptional customer experiences and innovative solutions. With a strong presence in the travel industry, we're constantly seeking talented individuals who share our vision and values. As a Product Operations Specialist, you'll join a dynamic team that's dedicated to excellence and customer satisfaction.
**Job Details**
* **Job Title:** Experienced Product Operations Specialist – Land Seller Items Management
* **Location:** Minneapolis, USA (Remote)
* **Employment Type:** Full-time
* **Work Hours:** 8 hours
* **Salary:** $25/hour
* **Industry:** Private
* **Qualifications:** Bachelor's Degree or equivalent work experience
* **Experience:** At least 2 years of experience in travel or hospitality
* **Skills:** Microsoft Excel, Microsoft Power BI, and strong analytical skills
**Key Responsibilities**
As a Product Operations Specialist, you'll be responsible for managing land seller items, including:
* **Setting up and maintaining land seller profiles** in the visit management framework, including merchant settlement data, parent/chain connections, and stock portions, where relevant.
* **Setting up and maintaining all pricing and selling rules** for all direct land merchants.
* **Setting up design and rules** for all electronically associated sellers.
* **Managing land item workflows** for new destinations.
* **Screening land items for severe weather conditions** and suggesting and setting up mitigation strategies where necessary.
* **Participating in investigating visit management framework technology issues**, and collaborating with external technology partners (e.g., IBS and HotelBeds).
* **Providing pricing and sales data** to marketing materials.
* **Collaborating with Product Development** on individual seller issues requiring clarity and resolution, as well as assisting with hotel oversell circumstances.
* **Helping other arenaflex divisions** with questions or issues related to destinations and land item offerings.
* **Providing and assisting** arenaflex offices with client resolution for land items on a case-by-case basis.
* **Collaborating with Product Development** to create and meet yearly open for sale (OFS) schedules.
* **Assisting Item Activities Facilitator** with hotel stock management, land reporting, and other tasks as necessary.
* **Assisting with emergency management** for catastrophic events and crisis situations.
* **Establishing and encouraging entrusting associations** with partners at all levels.
* **Other duties as assigned**
**Essential Capabilities**
* **Basic manager and effective problem-solver** with intelligent solutions.
* **Meticulous and highly organized**.
* **Ability to work independently and collaboratively**.
* **Self-motivated**.
* **Strong oral and written communication skills**, ability to present to senior management.
* **Capable in Microsoft Excel and Viewpoint**.
**Preferred Abilities**
* **At least 2 years of experience** in travel or hospitality.
* **Knowledge of arenaflex projects, strategies, and systems**.
* **Knowledge of arenaflex Reservation frameworks**.
* **Experience with Microsoft Power BI**.
**Work Environment**
This role works in a professional office environment. This job regularly utilizes standard office equipment like computers, phones, scanners, and file organizers.
**Why Join arenaflex?**
* **Competitive salary** and benefits package.
* **Opportunities for career growth and development**.
* **Collaborative and dynamic work environment**.
* **Recognition and rewards for outstanding performance**.
* **Professional development opportunities**.
**How to Apply**
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.