**Join the arenaflex Team and Take Your Career to New Heights**
At arenaflex, we're passionate about delivering exceptional customer experiences and connecting people across the globe. As a Ramp Agent (Customer Service Representative) at arenaflex CMH, you'll play a vital role in ensuring our customers' baggage and cargo arrive safely and on time. If you're a team player with a passion for customer service, we want to hear from you!
**About arenaflex**
arenaflex is a leading provider of innovative solutions and services that connect people, places, and businesses. Our commitment to excellence, safety, and customer satisfaction drives everything we do. With a rich history of innovation and a strong focus on community engagement, arenaflex is a great place to build a career and make a difference.
**Key Responsibilities**
As a Ramp Agent (Customer Service Representative) at arenaflex CMH, you'll be responsible for:
* Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, ensuring timely connections by guiding incoming and departing aircraft from the gate positions.
* Safeguarding cargo, baggage, and mail from damage, loss, and weather conditions.
* Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
* Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.
* Maintaining a high level of customer service and ensuring a positive experience for all customers.
**Benefits and Perks**
At arenaflex, we believe in sharing success with our employees. As a Ramp Agent (Customer Service Representative), you'll enjoy:
* Competitive salary and industry-leading profit-sharing program
* Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life insurance
* Generous 401(k) matching program up to 9%
* New hires are eligible for up to 2 weeks of vacation and up to 56 hours of paid personal time within a 12-month period
* 10 paid holidays per calendar year
* Birthing parents are eligible for 12 weeks of paid maternity/parental leave, and non-birthing parents are eligible for 2 weeks of paid parental leave
* Domestic and international space-available flight privileges for employees and eligible family members
* Career development programs to achieve your long-term career goals
* Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
* Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
* Recognition rewards and awards through the platform Unstoppable Together
* Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare
**What You Need to Succeed**
To be successful as a Ramp Agent (Customer Service Representative) at arenaflex CMH, you'll need:
* Consistently prioritize safety and security of self, others, and personal data
* Embrace diverse people, thinking, and styles
* Possess a high school diploma, GED, or high school equivalency
* Be at least 18 years of age and have authorization to work in the United States
* Have a valid driver's license
* Proficiency in English
* Pass a physical ability test (PAT)
* Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE
* Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal
**What Will Give You a Competitive Edge**
While not required, having the following qualifications will give you a competitive edge:
* N/A
**Join the arenaflex Team Today!**
If you're passionate about delivering exceptional customer experiences and want to take your career to new heights, apply now to become a Ramp Agent (Customer Service Representative) at arenaflex CMH. We can't wait to hear from you!