About Us At Arsenault, we are a dynamic and innovative organization dedicated to delivering exceptional customer service and support to our clients. As a leading provider of claims coordination services, we strive to build long-lasting relationships with our customers, partners, and employees. Our mission is to provide a collaborative and inclusive work environment that fosters growth, learning, and success. Job Summary We are seeking an experienced and detail-oriented Customer Service and Data Entry Representative to join our remote team. As a key member of our claims coordination team, you will provide administrative and staff support services, ensuring the seamless processing of claims information. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Responsibilities As a Customer Service and Data Entry Representative, you will be responsible for: Providing administrative and staff support services to our claims coordination team Entering claims information into our claims management systems with high accuracy and efficiency Following up on missing information to process claims in a timely manner Reviewing invoices to ensure accuracy and completeness Compiling reports from systems with claims information to support business decisions Communicating effectively with internal stakeholders and external customers to resolve issues and provide support Maintaining confidentiality and adhering to data security protocols Requirements To be successful in this role, you will need: A high school diploma or equivalent 6 months to 1 year of work experience in a customer service or data entry role Basic computer and typing skills, including proficiency in Microsoft Office and Google Suite Strong attention to detail and organizational skills Excellent communication and interpersonal skills Ability to work independently and as part of a remote team Unrestricted work authorization to work in the United States Preferred Qualifications While not required, the following qualifications would be an asset: Experience working in a claims coordination or insurance industry Knowledge of claims management systems and software Certifications in customer service, data entry, or a related field Fluency in multiple languages Benefits As a valued member of our team, you will enjoy a comprehensive benefits package, including: Competitive salary and bonuses Medical, dental, and vision plans Life and accident insurance 401(K) retirement plan with company match Employee stock purchase plan Educational expense reimbursement Employee assistance program Flexible work hours and remote work options Training and development programs Matching gift program Equal Employment Opportunity At Arsenault, we are committed to equal employment opportunity and do not discriminate against any applicant based on: Race Sex Color Disability National origin Religion Creed Age Marital status Citizenship Veteran status Gender Gender identity/expression Actual or perceived sexual orientation Any other protected characteristic Accommodations We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. How to Apply If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We look forward to hearing from you! Apply for this job