Fedex remote customer service jobs Location: Distance (USA) Company: Fedex Job Type: Part -time Schedule: Monday To Friday Salary: $ 25 - $ 30 per hour Job observation Fedex is looking for dedicated and customer-centric persons to join our remote customer service team. As a remote customer service representative, you will handle the customer inquiry, provide assistance with shipment, and ensure a spontaneous service experience. It is a great opportunity to work with a major global logistics company enjoying the flexibility of working from home. No prior experience is required to help succeed in this role - you will be trained. Company Overview Fedex is one of the world's largest and most reliable logistics and delivery companies. With innovation, efficiency and commitment to excellent customer service, Fedex continues to add people and businesses globally. We are proud of promoting an auxiliary and inclusive work environment where employees have opportunities for career development and development. Key Responsibilities Handle inbound and outbound customer service calls and emails. Help customers with tracking shipments, solving issues and processing claims. Provide accurate and timely information about Fedex services and policies. Basic customers redress concerns and increase complex issues as required. Maintain records of customer interaction and transactions. Provide excellent customer service following the company's standards. Skills and qualifications High school diploma or equivalent. Strong communication and problem-solution skills. The ability to do multitasks and work in a fast -moving environment. Basic computer proficiency and familiarity with customer service software. The ability to work independently with minimal supervision. No prior experience is required - training is provided. Benefits Competitive salary ($ 25 - $ 30 per hour). Distance work flexibility with a structured schedule. Payment Training and Career Development Program. Health, dental and vision insurance (for eligible employees). Payment time, holidays and staff discounts. Opportunities for career progress within Fedex. How to apply Join Fedex and be part of a dynamic and customer-operated team. If you are ready to launch your career with a reliable global brand while working from home, submit your application today. Apply Job!