Job Summary Job Type: Full-Time Salary: $18 – $22 per hour Working Hours: 40 hours per week Company: Amazon Location: California Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan Description Amazon is seeking a dedicated and proactive Full-Time Customer Service Agent to join our dynamic team in California. If you are passionate about delivering exceptional customer service and are looking for a role with immediate start, we want to hear from you! Responsibilities – Provide outstanding customer service to all Amazon customers via phone, email, and chat. – Resolve customer inquiries and issues in a timely and professional manner. – Document interactions and follow up on outstanding customer issues. – Collaborate with other departments to ensure customer satisfaction. – Maintain a high level of product knowledge to assist customers effectively. Requirements – High School Diploma or equivalent; Bachelor’s degree in a related field is a plus. – Prior experience in customer service or a related field. – Excellent communication skills, both verbal and written. – Ability to handle stressful situations and de-escalate conflicts. – Strong problem-solving skills and attention to detail. – Proficient in Microsoft Office Suite and basic computer skills. – Ability to work flexible hours, including weekends and holidays if needed. Benefits – Comprehensive Health Insurance – Dental Insurance – Paid Training – Paid Vacations – 401(k) Plan – Employee Discount – Career Advancement Opportunities Company Overview Amazon is a globally recognized e-commerce and cloud computing company dedicated to providing customers with a vast selection of products and services, exceptional customer service, and innovative technology solutions. We pride ourselves on fostering a diverse and inclusive workplace where every employee feels valued and empowered. Join Amazon and become part of a company that is continually shaping the future of technology and customer experience. Apply Job!