Are you looking for a rewarding career in healthcare? Networks Connect Professional Staffing is hiring Healthcare Customer Service Representatives to join a leading healthcare system in Indianapolis! This team plays a vital role in providing outstanding patient care, scheduling appointments, and assisting with financial clearance. PLEASE NOTE: This role requires 4-6 weeks of on-site training in Indianapolis, IN. After the completion of training, the role is 100% remote. What You’ll Do: · Answer inbound calls from patients regarding appointment scheduling, prescription refills, and general inquiries · Schedule patient appointments accurately across various clinics and specialties · Provide insurance verification and prior authorization support for procedures and surgeries · Educate patients on financial options, including self-pay, billing, and payment plans · Meet department quality and productivity metrics while delivering exceptional service What We’re Looking For: · High School Diploma or equivalent (Required) · 1-Year of Inbound Call Center Experience (Required) · Strong communication and problem-solving skills · Ability to multitask and work with attention to detail Why Join Us? • Gain valuable experience and training to enhance your career in healthcare. • Be part of a supportive and dynamic team environment. • Enjoy opportunities for career growth within a large healthcare network. Job Types: Full-time, Contract Pay: $16.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • Day shift • Monday to Friday Application Question(s): • This position offers a pay rate of $16 per hour. Are you comfortable with this pay rate? Experience: • Inbound Call Center: 1 year (Required) Shift availability: • Day Shift (Preferred) • Night Shift (Preferred) Ability to Commute: • Indianapolis, IN 46219 (Required) Ability to Relocate: • Indianapolis, IN 46219: Relocate before starting work (Required) Work Location: In person Apply Job!