Full job description Calling all IT Support Technicians! We have a not to be missed opportunity for an experienced IT Support Technician / Helpdesk Support Analyst to join a forward-thinking MSP and IT Consultancy. As you progress with the company you will be offered additional responsibilities which will expand your experience and skill set. The company are dedicated to developing and promoting their employees internally, so once your foot is in the door progression opportunities are endless for the right individuals. You will be rewarded for your efforts with an excellent salary plus 2 salary reviews in your first year. Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Entry-Level Remote Data Entry, $50/hr, Evening Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, No Degree, Night Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Part-Time Customer Support, $40/hr, Remote, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Weekend Data Entry, $45/hr, Remote, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Customer Support, $45/hr, Part-Time, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Weekend Customer Support, $42/hr, Remote, College Student What you will be doing As a Helpdesk Support Analyst / IT Support Technician it will be your responsibility to provide IT and hosting support to clients primarily via telephone and remote assistance, with occasional on-site support. This requires a keen eye for detail, the ability to prioritise your workload and great problem solving skills. If you are organised and a great communicator with all the technical experience below then don’t hesitate to apply today! 12+ months experience ideally within a network consultancy or MSP environment with experience delivering network and application support to clients. PC/Mac builds and configurations Windows 10, 11 troubleshooting Microsoft Office - must be a competent user to be able to provide end user support. Windows Server from 2012 onwards with general administration of Active Directory, DHCP, DNS, Group policy etc. Microsoft 365 - basic administration, security, creating and removing user accounts. Experience of Citrix, VMware, Hyper-V an advantage You must be eligible to work in the UK. What you can expect A friendly company has built their growth and success, since 1999, by committing to positive customer support. As a Microsoft Gold Partner since 2007, we invest heavily in structured training and qualifications for ongoing personal staff development. Innovative approach means that all employees are fortunate to use the latest cutting-edge technology and tools to do perform their work. You will be rewarded with a competitive salary and 2 salary reviews in year 1. You will also receive full private medical cover after 2 years’ service. Key Skills: IT Support. IT Technician. Helpdesk. Service Desk. IT Support. External Clients. Managed Services. MSP. Windows Server Microsoft 365. Active Directory. MS Office. Networking. TCP/IP. Group Policy. DNS, DHCP. Office 365. Cloud. Hosting.