Join arenaflex, a leading healthcare technology company, as a Billing Data Entry Specialist and play a crucial role in supporting both internal and external customers by ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals.
**About arenaflex**
arenaflex is a cutting-edge healthcare technology company dedicated to revolutionizing the way healthcare is delivered. With a mission to stop preventable blindness, arenaflex is leading the way in leveraging data-driven virtual care management to address the growing problem of chronic eye diseases. Built with funding support from the National Eye Institute, arenaflex's Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by a team of JCAHPO-certified ophthalmic care coaches.
**Position Overview**
The Billing Data Entry Specialist plays a vital role in supporting both internal and external customers by ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals. This position requires a detail-oriented and resourceful individual who can work independently with minimal supervision, prioritize tasks to meet deadlines, and maintain focus in a repetitive work environment.
**Key Responsibilities**
* Encounter Management: Complete all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.
* Optometrist Referral Processing: Manage the referral process for optometrists by entering referrals from the EHR into Salesforce. Perform benefits verification prior to sending information to the Enrollment Manager.
* Out-of-Pocket (OOP) Cost Ticket Requests: Address tickets related to OOP costs as generated by the Customer Care (CC) team.
* Eligibility Queries: Respond to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
**Essential Qualifications**
* Resourcefulness: Ability to find solutions to problems independently.
* Detail-Oriented: Strong focus on accuracy and completeness of work.
* Time Management: Effectively prioritize tasks to meet deadlines.
* Team Player: Collaborate with team members to achieve shared goals.
* Ability to maintain focus in a repetitive work environment.
* Strong attention to detail to ensure accuracy in data entry.
* Capacity to handle sensitive data with confidentiality.
* Effective time management skills while working remotely.
* Self-starter with the ability to work independently with minimal supervision.
* High School Diploma or GED.
* Minimum of 1 year of administrative, data entry, or equivalent experience.
* Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
* Typing speed of 30-40 words per minute.
* Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
* Experience with clinical data entry. (Preferred)
* Familiarity with Salesforce. (Preferred)
* Knowledge of full cycle billing or coding processes. (Preferred)
**Work Environment and Culture**
arenaflex is pleased to provide a remote working environment for their team members. In order to perform the essential functions of this job, remote connectivity is essential. You will need a dedicated remote workspace with either a cable or fiber optic internet connection offering a minimum of 50 Mbps of download speed and 10 Mbps of upload speed of dedicated internet bandwidth for each person asking your network.
Your workspace should be private and offer a low noise level conducive with managing frequent professional conversations and virtual meetings. It is also critical that your workspace be HIPAA compliant. For example, you will want to ensure access to your company-issued PC is restricted, as you may be handling confidential patient data at times. You are typically expected to have your camera on during virtual external and internal meetings, therefore, your surroundings should be optimized for privacy.
arenaflex fosters a dynamic, inclusive, and supportive remote work environment. We prioritize trust, collaboration, and continuous learning, ensuring a healthy work-life balance.
**Benefits and Perks**
* Competitive salary
* Medical insurance for full-time employees
* 8 paid holidays
* Discretionary time off (DTO)
* 401(k)
* Dental insurance
* Flexible schedule
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Referral program
* Vision insurance
* Employee Wellness Program
**How to Apply**
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
**Disclaimer**
This job description is subject to change based on business needs, advancements in regulations, and workflow adjustments. Continuous review and adjustments will be made to ensure alignment with the company's goals and objectives.
The above statements are intended to describe the essential functions of the job being performed by the employees assigned to this classification. The duties and responsibilities listed are not to be construed as an exhaustive list of all duties, responsibilities, and skills required. All employees may be required to perform duties outside their normal responsibilities from time to time, as needed. With the evolution of the organization and this role, the responsibilities of this position may change at any time.
**Equal Employment Opportunity**
arenaflex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply. If you need assistance or an accommodation due to a disability, you may contact us at:
[email protected] (no unsolicited resumes please). Applicants must submit an application with arenaflex to be considered for the position.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Please be advised that arenaflex only accepts resumes for compensation from agencies that have a signed agreement with arenaflex. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of arenaflex. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.