We are looking for an experienced insurance customer service representative to connect with our insurance customers. In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Maintain customer service related information for customer accounts • Ensure quality customer service and customer satisfaction • Maintain customer service voicemail and return customer calls • Provide customers with superior customer service • Provide customer service for internal customers • Capturing customer information and answering customer inquiries • Resolve inbound customer calls regarding account • Take customer orders and provide high-quality customer service • Make out going customer service calls • Work with customer service manager to ensure proper customer service • Resolve any customer service issues • Answering inbound calls and providing excellent customer service • Provide customer support and handling customer inquiries • Combining excellent customer service skills • Assure quality customer service to all customers • Provide exceptional customer service to all customers • Provide superior customer service with all customer interactions Apply tot his job