Role Overview: Position: Customer Support Associate Company: Officely (a Workwarp company) Location: Remote Schedule: Part-time, 20 hours per week (UK hours) Compensation: £13,500 per annum Start Date: Immediate openings available About Us: At Officely, we're on a mission to make flexible work a reality. Our innovative tool helps teams manage desk bookings, office usage, and flexible work arrangements, all within Slack and MS Teams. With a global client base and 100,000+ users, we're revolutionizing the way workspaces are utilized. Why You'll Love Working with Us: Flexible Work: We practice what we preach – our employees enjoy autonomy and flexibility in their work. Autonomous Work: We trust our team members to thrive with minimal structure, giving you the freedom to work independently. Calm and Focused: We prioritize well-being and productivity over burnout, fostering a calm and creative work environment. What We're Looking For: If you're a motivated and empathetic individual with excellent communication skills, we want to hear from you! You should: Be fluent in English with great communication skills Be proactive, enthusiastic, and detail-oriented Be autonomous and able to take initiative Be comfortable with change and technology Have previous customer support experience (a plus, but not required) Responsibilities: Manage customer support channels Create tech support tickets and share customer feedback Escalate issues and help with daily tasks Ready to Join Our Team? If you're excited about contributing to a dynamic team and share our values, apply now! We look forward to reviewing your application. Apply for this job