Now hiring at workwarp for a pivotal Customer Service Representative! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. Your contribution will be valued, with a compensation package starting at a competitive salary.   JOB SUMMARY: Provides a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism. Processes orders for material or merchandise received by telephone, email and fax. Demonstrating drive and enthusiasm while handling customer orders, questions, and complaints and billing inquiries. SKILLS AND ABILITIES  Organize, prioritize and coordinate multiple tasks  Able to perform 200 inbound and outbound calls per day  Answer telephones and transmit messages  Provide accurate information  Perform quality work within deadlines with or without direct supervision  Computer literate  Classify and organize Reports and Tickets  Arrange items in alphanumeric or subject order  Speak clearly  Work independently  Plan, schedule and organize work  Maintain a positive work environment  Ensure the quality of work as measured against established standards  Maintain confidentiality ILLUSTRATIVE DUTIES  Answers inbound calls for Order delivery, responds to questions  Perform Outbound calls to customers  Communicates with customers  Keys orders via numeric  Process Special Delivery orders  Processes all Fax orders  Completes Driver Notes  Process late orders, Credit and Complaint forms  Researches and compiles information  Attends meetings and serves on temporary committees, as requested  Ensures office equipment is in working order  Attends assigned training sessions  Performs additional duties and assignments, as requested Apply Job!  Are You the One We're Looking For? If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.