We are seeking a dynamic and customer-focused individual to join our team as On Site or Off Site Live Chat Support. In this role, you will be responsible for providing real-time assistance to customers through live chat on our website. Whether working on-site or remotely, you will play a crucial role in ensuring customer satisfaction and resolving issues in a timely manner. Responsibilities: Engage with customers via live chat to provide support and answer inquiries Resolve customer issues and complaints in a professional and efficient manner Escalate complex issues to the appropriate team members for resolution Maintain accurate records of customer interactions and transactions Identify opportunities for improvement in customer service processes Qualifications: Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and prioritize tasks effectively Previous experience in customer service or support role preferred Proficiency in using live chat software and CRM systems If you are a customer-oriented individual with a passion for delivering exceptional service, we want to hear from you. Apply now to join our team as On Site or Off Site Live Chat Support! Full time or Part Time Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans, employee stock purchase plan(ESPP),Paid Time Off and Holidays. These takes place after working for the company after 30 days., Working hours - Monday - Friday 9- 5, or flexible you can work anytime of your choice as long as working hours are completed Compensation Range: $55K - $60K Apply for the job now! Apply for this job