Job Description:
• Work with OCM Practice Manager and team of OCM, learning strategists, technical professionals and project managers.
• Conduct OCM activities: vision discovery, kickoff, change scope analysis workshops, interviews, surveys, focus groups, and more.
• Develop and execute new offerings related to Microsoft Copilot.
• Strategize change by identifying options for communications and training; build communication, training and champions plans.
• Build and share knowledge via blogs, workshops, and training sessions.
• Educate end-users, champions and stakeholders to ease transitions.
• Measure success of transitions and adjust plans with targeted tactics.
• Design and implement change management plans using best practices and consistent methodology.
• Provide leadership and guidance to project teams, change champions, and junior consultants.
• Collaborate with cross-functional teams, project managers, and IT professionals to ensure alignment with project objectives.
• Stay abreast of emerging technologies and build new OCM materials and engagements.
Requirements:
• 5+ years of experience in change management or adoption functions.
• Strong knowledge of Microsoft 365 technologies, including Copilot, Teams, SharePoint, and OneDrive.
• Professional with excellent communication skills, written and verbal.
• Design and creative skills to make communication appealing and meaningful is a plus.
• Ability to proactively respond to internal/external questions and collaborate across teams.
• Experience with user research (qualitative and quantitative) and post-implementation reviews.
• Problem solving within area of expertise and suggest process improvement or standardization.
• Demonstrated expertise in OCM projects applied to Microsoft 365.
• Experience with GCC High migration projects, Copilot deployment and Power Platform is a plus.
• Ability to lead assessment with C-Suites, end-users and IT contacts.
• Proven track record in working with customers to understand their business and culture.
• Expertise working with enterprise customers to assess, envision, plan, design and oversee OCM implementation.
• Experience with implementing CoPilot agents a plus.
• PROSCI Certified Change Practitioner or Microsoft Adoption Specialist certification(s) is a plus.
• Knowledge of core OCM methodology: communication, training, measuring, adjusting, champions, interviews, surveys, focus groups.
Benefits:
• Be part of a forward-thinking company that values innovation and continuous learning.
• Work with a team of passionate professionals dedicated to making a difference.
• Enjoy a flexible work environment with opportunities for remote work.
• Access to ongoing training and professional development opportunities.
• Details about benefits available in Planet Technologies Benefits Guide 2024-2025.