Job Title: Organizational Change Management (OCM) Lead
Location: Remote
Summary: The project focuses on sustaining, enhancing, and modernizing the customers' Recruiting Information Support System to support large number of recruiters worldwide. It involves maintaining the legacy Oracle-based system while supporting the development and transition to Salesforce-based CRM. The effort addresses recruiting challenges through modern technology, data analytics, and improved system capabilities. A phased, carefully managed transition ensures uninterrupted recruiting operations while enabling long-term modernization.
Responsibilities:
• Develop and maintain a Change Management and User Adoption Strategy aligned to system releases, sprint cycles, and Digital Transformation Roadmaps.
• Coordinate stakeholder engagement, release communications, adoption metrics tracking, and user readiness activities to ensure successful deployment and sustainment of the customer's Next-Gen and capabilities.
• Collaborate with the Government Product Owner, Scrum teams, and Program Management to align training readiness and adoption activities with sprint reviews and production releases.
• Lead organizational change and user adoption activities aligned to the customer's Next-Gen and releases.
• Develop and maintain Change Management and Communication Plans; coordinate stakeholder engagement; track adoption metrics.
• Align release communications and readiness with sprint cycles; support Product Owner and program leadership during deployment activities.
Requirements:
• Minimum of 3 years of experience.
• Leadership, Organizational Change Management, Stakeholder Engagement, and Agile (SAFe, Scrum) Environment Support.
• Release Readiness Planning, Adoption Metrics and Reporting, Strategic Communication, and Risk Mitigation.
• Must possess PROSCI Change Management Certification or an equivalent recognized change management credential.
Preferred Qualifications:
• 5+ years of experience.
• Change Management or Project Management certification preferred.