Join the Future of Manufacturing with Geomiq! Geomiq, a pioneering London-based startup, is revolutionizing traditional manufacturing by providing instant access to reliable production methods through our cutting-edge digital platform. As the UK's leading Digital Manufacturing Marketplace, we offer an innovative B2B MaaS (Manufacturing as a Service) solution powered by AI, connecting buyers and sellers to enhance efficiency and productivity. We're looking for a highly skilled and motivated Part-Time German Customer Support Specialist to join our team on a freelance basis. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences, resolving issues, and driving customer satisfaction. Key Responsibilities: Respond to customer inquiries via email, chat, and phone in German, providing timely and effective solutions to their queries. Diagnose and resolve customer issues efficiently, utilizing your strong problem-solving skills and attention to detail. Document customer interactions and resolutions accurately, maintaining detailed records of all customer communications. Collaborate with internal teams to escalate complex issues when necessary, ensuring seamless resolution and minimal disruption to our customers. Requirements: Fluent German speaker with strong communication skills in German and English. Ability to work independently as a freelancer, with access to reliable Wi-Fi and a personal computer. Strong problem-solving skills, attention to detail, and a customer-centric approach. Preferred Qualifications: Experience in customer support, preferably in the manufacturing industry or a related field. Background knowledge of the manufacturing industry, with a passion for innovative technologies and digital solutions. What We Offer: A competitive salary and the opportunity to work with a pioneering startup. Flexible, part-time working arrangements, with the freedom to work remotely. The chance to collaborate with leading brands, such as BMW, Rolls Royce, Brompton Bikes, and Google, and support space missions. How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional support, please submit your application today. Join our team and be part of the future of manufacturing! Apply Now Apply for this job