Alegeus is a company focused on shaping the future of fintech and healthtech, and they are seeking a Payment Operations Analyst I to optimize operations and enhance partner experiences. In this role, you will be responsible for ensuring accuracy in account reconciliations, analyzing trends for process improvements, and collaborating with cross-functional teams to provide actionable insights.
Responsibilities
- Ensure 100% accuracy in reconciling accounts, including managing exceptions and resolving funding discrepancies
- Meet internal deadlines for reconciliations and contribute to related projects, ensuring smooth operations
- Analyze trends and identify opportunities for process enhancements and automation in payment workflows
- Collaborate with cross-functional teams to investigate financial data, providing actionable insights to resolve issues impacting clients
- Support ongoing process documentation efforts and provide strategic recommendations to improve operational metrics
- Assist in developing and executing initiatives aimed at streamlining processes and improving client-facing solutions
Skills
- Proficiency in Excel, including Pivot Tables, Formulas, and Conditional Formatting
- A solid understanding of basic financial concepts, such as debits, credits, and payment funding methods
- BA/BS degree; degree in business-related field of study (Accounting, Business Admin, Economics, or Finance)
- 1-3 years of relevant work experience
- Familiarity with the US healthcare system and health plan operations
- Coding and querying knowledge (SQL, Python, etc.)
Benefits
- A flexible work environment
- Competitive salaries, paid vacation, and holidays
- Robust professional development programs
- Comprehensive health, wellness, and financial packages
Company Overview
- Alegeus is the market leader in consumer directed healthcare solutions supporting 40% of the CDH benefit accounts in the market. It was founded in 2012, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.alegeus.com/.