Note: The job is a remote job and is open to candidates in USA. Bullhorn is a company focused on delivering high-quality products and services to enhance customer experience. The Account Development Representative will drive adoption and growth within an existing customer base, building relationships and guiding customers in utilizing AI and automation solutions.
Responsibilities
- Visiting customers onsite to understand their workflows, challenges, and priorities, identifying where AI and automation solutions can deliver meaningful impact
- Building strong relationships across your accounts, acting as a trusted advisor and consistent point of contact
- Driving adoption of AI-powered solutions by coaching teams and embedding new workflows into their day-to-day operations
- Identifying and developing opportunities to expand usage across new teams, stakeholders, and use cases within each account
- Monitoring account health and product utilisation, proactively engaging customers who need support or are at risk
- Identifying and developing internal champions who can drive adoption and momentum within customer organisations
- Maintaining accurate account records, activity logs, and next steps in Salesforce following each interaction
- Capturing and sharing customer insights and success stories to support broader team learning and enablement
Skills
- Strong interest in AI and automation and are motivated to quickly become confident in how these solutions create real business value
- Commercial mindset and are motivated by growing accounts, identifying opportunities, and driving results
- Energised by building relationships in person and see time onsite with customers as a key part of your role
- Naturally curious about how businesses operate and can quickly understand workflows and priorities
- Coachable, growth-oriented, and actively seek and apply feedback
- Organised and disciplined in how you manage your accounts, pipeline, and follow-ups
- Proven track record in recruitment/staffing (highly desirable), sales (AE/BDR), account management, or a similar client-facing role
- Candidates based in Central or East Coast locations are welcome, with Atlanta, Dallas, Chicago, and Boston preferred
Benefits
- Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
- Unlimited Planned Paid Time Off
- Global Mental Health Support
- On-Demand Learning & Development
- Quarterly paid volunteer days
- Lucrative Employee Referral Program (eligible for prior to your first day)
- Company-wide mentor program
Company Overview
- Bullhorn provides cloud-based CRM solutions for companies in business services industries. It was founded in 1999, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.bullhorn.com.