Remote Chat Support Representative job at My Modern Desk. Dallas, TX. Job Description Job Description Overview We are hiring a Chat Support Representative to assist clients via live chat. This role is ideal for someone who enjoys written communication, thrives in a fast-paced setting, and wants to help customers in real time. Responsibilities • Handle incoming live chats and respond quickly with accurate information • Assist clients with questions about insurance licensing, processes, and documentation • Use chat templates and personalize responses when appropriate • Log interactions and case notes into the CRM system • Collaborate with the support team to resolve issues efficiently Qualifications • Previous experience in live chat or online customer support preferred • Strong written communication and multitasking skills • Proficient with Google Workspace and CRM tools • Fast typing speed and attention to detail • Calm and focused under pressure Benefits • Remote, flexible work schedule • $20–$22 per hour • Health insurance (full-time employees) • Paid time off (full-time employees) • Friendly team and training support Company Description We are a growing company looking to hire motivated individuals! Company Description We are a growing company looking to hire motivated individuals! Apply Job!