Job Overview: Are you a self-motivated and customer-focused individual looking for a rewarding career opportunity? Do you thrive in fast-paced environments and have a passion for delivering exceptional customer experiences? If so, we invite you to join our team as a Remote Customer Service Agent (Seasonal) at Orkin, a leading provider of pest control services. Key Job Details: Competitive Compensation: $16.73/hour + 3% sales commission Position: Remote Customer Service Agent (Seasonal) Company: Orkin, a global residential and business service provider Location: Remote (work from home) Start Date: Immediate openings available Job Responsibilities: Managing customer relationships to ensure best-in-class service Identifying opportunities for cross-selling and up-selling Assisting customers by offering remedies to retain business Working remotely from your home office (equipment provided) Supporting our field's peak season, which starts building around February What We Offer: Four-week quality training program to equip you with the skills and knowledge to succeed Variety of schedules, including nights, weekends, and holidays Gamification methods to measure performance and increase engagement virtually Great pay and incentives, including a 401(k) plan with company match and employee stock purchase plan Opportunities for high-performance and reliability to lead to regular, full-time employment Why Orkin? Orkin is a financially stable and growing company, founded in 1901, with over 2 million customers and consecutive years of improved earnings. Our Contact Center is a high-energy, fun, and collaborative work environment with strong management. We value safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver peace of mind to our customers. Qualifications: High School/GED required 1-2 years of customer service experience within or outside a call center Completion of a Culture Index assessment Verification of internet speed and ability to pass a computer assessment Ability to pass a background and drug screen Work from Home Requirements: Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise A workspace with adequate furnishings (e.g., a desk and chair) and lighting Minimum of 50 mbps download/20 mbps upload or higher, high-speed internet connection with the ability to hardwire directly to a modem What You'll Need: Excellent interpersonal and communication skills Strong computer skills in various software and web-based applications Proficient in Microsoft Office Comfortable working in a high-volume role Excellent customer service soft skills, such as empathy Ability to prioritize tasks and manage time efficiently Don't Hesitate, Apply! Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and join the Orkin team as a Remote Customer Service Agent (Seasonal)! Apply for this job